Privacy Policy

Mountain Highway, LLC operates this website, its social media sites, and email accounts for the purpose of promoting Mountain Highway, informing fans of upcoming public appearances, marketing music and merchandise, staying in touch with fans and music industry associates, and providing a variety of legal and administrative information to those who need it. Your privacy is very important to us. Accordingly, we established this page to explain how we collect, use, communicate, and make use of personal information. When accessing our website, we will learn certain information about you during your visit. The following outlines the Privacy Policy of Mountain Highway, LLC:

Similar to other commercial websites, ours utilizes cookies and web server logs to collect information about how our website is used. Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent at our website, the websites visited just before and just after our website, your IP address, and other similar data. A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.

IP Addresses
IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as “traffic data” so that data (such as the web pages you request) can be sent to you.

We may use software programs to create unique and summary statistics, which are used for such purposes as assessing the number of visitors to the different sections of our site, what information is of most and least interest, determining technical design specifications, identifying system performance or problem areas, and other reasons. For site security purposes and to ensure that this service remains available to all users, we use software programs to monitor network traffic to identify unauthorized attempts to upload or change information or otherwise cause damage.

If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, mail and telephone. Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email. Doing so is permitted, but not advised.

Use of Personal Information
Broadly speaking, we use personal information to help with business administration, customer service, fan-base development, marketing analysis, making items and services available to interested parties, and other similar purposes. While we do not obtain personally-identifying information about you when you visit our site, our web server software often does collect information about each visitor’s city/state, browser, operating system, screen size, Internet service provider, and other technical information. Your individual identity is not disclosed unless you choose to provide such information during your visit, which will neither be sold or otherwise transferred to unaffiliated third parties without the approval of the user at the time of collection.

Third Parties
We share personal information with third party business partners when this is necessary to provide our services to interested parties. Examples would include banks, payment method providers (such as credit card networks), the postal service, and email broadcast service providers.

We may disclose information when legally compelled to do so. In other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights. We may share personal information as we believe necessary: to comply with applicable law or payment method rules; to enforce our contractual rights; to protect the rights, privacy, safety, and property of Mountain Highway LLC, you, or others; to respond to requests from courts, law enforcement agencies, regulatory agencies, and other public and government authorities.

Some of the information you may enter on our website may be transmitted securely to third party vendors such as payment processors and/or banks directly via a secure medium known as Secure Sockets Layer, or SSL. Credit Card information is never transmitted via email.

Children are not eligible to use our website and services and we ask that minors (under the age of 13) do not submit any personal information to us. If you are a minor, you can use this site only in conjunction with permission and guidance from your parents or guardians.

We are committed to your privacy as described in this Privacy Policy and we work diligently to guarantee it, while working with third-party vendors we believe do likewise. However, we cannot anticipate every threat that may exist in the world of information, especially on the Internet. Therefore, we urge you to use caution when visiting any site on the web and to understand we cannot be held responsible for any misuse of your personal information that may occur beyond our control. Your visit to this website is voluntary and constitutes your agreement to do so at your own risk, while indemnifying and holding harmless Mountain Highway, LLC in any case where harm may occur related to your visit or subsequent use of your personal information by us or our third party applications and/or vendors.

We reserve the right to amend this privacy policy at any time with or without notice. However, please be assured that if this privacy policy changes in the future, we will not use the personal information you have submitted to us under this privacy policy in a manner that is materially inconsistent with this privacy policy, without your prior consent. We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

If you have any questions regarding this policy or your dealings with our website, please contact us by visiting our contact page.